Towards the end of 2019, ACCAN started thinking about what a fully accessible communications sector would look like. We wanted to develop a roadmap of shared goals to illustrate what is needed to ensure all people with disability in Australia have full and equal access to communications technologies and services.

In developing the roadmap, ACCAN sought feedback from a range of organisations supporting people with disability. We asked three key questions:

  1. What communications issues do people with disability currently experience?
  2. What communications issues might people with disability experience in the future?
  3. What approaches could help address these existing and anticipated communications issues?

We received responses from 35 organisations, including Disabled Peoples Organisations, advocacy groups and disability service providers, as well as nine individuals with disability who offered insights independently of any organisation. ACCAN pulled together the feedback we received and developed the Ideal Accessible Communications Roadmap.

ACCAN will use the roadmap to keep track of accessibility improvements within the communications sector, and we encourage others to do the same. We are looking forward to continuing to work with our members and the broader disability sector to progress towards a fully accessible communications sector, as outlined in the roadmap.

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