Most smartphone plans come with a monthly data allowance, for example 500MB or 1GB (this is how much internet use you are allowed during your monthly billing cycle). If you use more than your included allowance you will be charged extra.

Depending on the nature of your business, your broadband access line can be a critical business asset. To minimise risk to your business from failure of this line, you are advised to:

a) Perform a 'risk assessment' for your business's use of telecommunications
b) Obtain the most resilient broadband service that you can afford – to match the level of risk.
c) Write an action plan for what you would do in the event of a disruption to this service (outage)

When choosing an ISP, small businesses need to think carefully about the quality of the service they require. ACCAN's Tip Sheet 'Preparing your organisation's Broadband Continuity Plan' provides guidance on matching the quality of IT services with the importance of these services to your business. There will always be a price/quality trade off when choosing an ISP, and most small businesses will need higher quality than the typical household or individual consumer plan offers. Many ISPs have business areas on their web sites and offer 'Business Grade' services. Carefully consider the inclusions and exclusions in these plans and match them to your business need.