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Your rights - Campaigns

 

Reconnecting You: improving customer service

Reconnecting you campaign banner featuring a woman smiling at mobile 

ACCAN wants to hear about your experiences as the ACMA investigates the quality of customer service that telecommunications consumers receive.

Read more: Reconnecting You: improving customer service

Campaigns

  • Reconnecting You: improving customer service

Tip sheets

  • Ending or changing a contract
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  • How to make a complaint that gets heard - Easy English

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  • Phones and the Internet: Your Rights in Australia
  • Communicating Difference: NESB Communications Consumers
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