Australian Communications Consumer Action Network

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Telstra would profit by putting customers in charge

Media reports that Telstra will put in place an “app cap” to cut off smartphone users’ internet access once they’ve reached their data allowance limit are not yet a reality, according to consumer group ACCAN.

The telco giant is yet to decide whether or not they will allow their customers to nominate a maximum spend to help them avoid bill shock, says ACCAN.

Read more: Telstra would profit by putting customers in charge

ACMA report highlights problems with mobile phone "caps"

The Australian Communication Consumer Action Network (ACCAN) says the Australian Communications and Media Authority (ACMA) report, Mobile capped plans, barely scratches the surface of the extent of problems Australian consumers are experiencing in relation to mobile phone bills.

Read more: ACMA report highlights problems with mobile phone "caps"

ACCAN warns of iShock risk

The Australian Communication Consumer Action Network (ACCAN) is strongly advising consumers to opt for a pre-paid plan when Apple releases its iPad 3G in Australia on May 28 to avoid the dreaded “bill shock” experienced by 3G smartphone owners hit with excess data usage charges.

Read more: ACCAN warns of iShock risk

Last minute reprieve from telemarketing onslaught

Millions of Australian households will remain protected from unwanted telemarketing calls, thanks to a proposed last minute change to the Do Not Call Register, ACCAN Australia’s peak communications consumer organisation said today.

Read more: Last minute reprieve from telemarketing onslaught

Millions of households set to be fair game for telemarketers

Millions of Australian households are set to lose protections against telemarketing calls and have their privacy shattered unless urgent changes are made to the Do Not Call Register, ACCAN Australia’s peak communications consumer organisation said today.

“The flood gates to intrusive and unwanted telemarketing calls are about to open for millions of people who are unaware that their telephone number is about to be kicked off the Do Not Call Register”, said Australian Communications Consumer Action Network (ACCAN) CEO Allan Asher.

Read more: Millions of households set to be fair game for telemarketers

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