Talking Telco: Helpful consumer guides on internet, mobile, home phone, and more
Financial Hardship Rules a Welcome Protection for Struggling Consumers
- Details
- Media releases
The Australian Communications Consumer Action Network (ACCAN) welcomes the new Telecommunications (Financial Hardship) Industry Standard, developed by the ACMA at the direction of the Minister for Communications, the Hon Michelle Rowland MP.
ACCAN CEO Andrew Williams said that the new financial hardship standard is a critical improvement in consumer protections for telecommunications consumers.
Read more: Financial Hardship Rules a Welcome Protection for Struggling Consumers
Sue Salthouse Memorial Lecture 2023
- Details
- Events
The Australian Communications Consumer Action Network (ACCAN) was delighted to host the 2023 Sue Salthouse Memorial Lecture on 5th December 2023.
Better Delivery of Universal Services: Having Your Say on the USO
- Details
- News
The Australian Government is currently reviewing the future of the Universal Service Obligation (USO) beyond 2024. This blog post aims to answer some of the general questions consumers may have about this important consumer protection.
Read more: Better Delivery of Universal Services: Having Your Say on the USO
Write comment (0 Comments)