Rural Regional and Remote Communications Coalition (RRRCC) welcomes further work on mobile blackspots

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Released: 12 June 2018

The Rural Regional and Remote Communications Coalition (RRRCC) has welcomed today’s announcement by the Regional Communications Minister, Senator Bridget McKenzie that there will be a fourth round of the Mobile Blackspots Program.

“Despite initial disappointment that further funding was not available in this year’s Federal Budget, we are delighted that the Government has made this important announcement today," National Farmers' Federation (NFF) President Fiona Simson said.

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ACCAN welcomes new rules on complaints as a win for consumers

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Released: 08 June 2018

ACCAN welcomes the ACMA’s publication today of the first tranche of new rules to improve consumers’ experience in switching to the National Broadband Network (NBN).

The new rules are: Telecommunications (Consumer Complaints Handling) Industry Standard 2018 and, Telecommunications (Consumer Complaints) Record Keeping Rules 2018.

Read more: ACCAN welcomes new rules on complaints as a win for consumers

ACCAN’s Analysis of NBN Co’s recently announced Pricing Changes

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Released: 05 June 2018

NBN Co has recently announced changes to wholesale prices charged to retail service providers (RSPs) from October 2018. These changes mean consumers can expect to pay higher prices to access NBN services.

At the same time consumers can expect to have an improved experience as congestion in the network is addressed through greater dedication of bandwidth per individual customer.

The proposed changes to wholesale pricing will likely result in significant disadvantages for consumers on low incomes. ACCAN has been advocating for more affordable broadband and would like to see low income measures to address fairer NBN pricing.

Read more: ACCAN’s Analysis of NBN Co’s recently announced Pricing Changes