The first thing that you should do if you are struggling to pay a bill is contact your service provider so you can discuss your options. Your provider can set up a payment plan for you, and while this is in place they will not report your debt to a Credit Reporting Agency.
Below are the contact details for some of the main service providers.
Call 13 22 00 and say “Payment Options”
Call 1527 from a Vodafone mobile or 1300 650 405 from any other phone
Call 1800 505 201 or ask a financial counsellor to call the Optus Financial Advisory Support Team on your behalf
Call 567 from an Amaysim mobile or 1300 808 300 from any other phone, Monday to Friday 9am – 5pm
Credit specialists are available Mon – Friday 10am to 7pm by calling 13 36 36 and asking to speak to the Payments Team
Call 1300 889 130 Monday – Friday 9am – 6pm
Call 126 122 from a Lebara mobile or 1300 126 122 from any other phone
Call 13 14 23 and select option 3
Call 1300 008 292
Call 1300 304 090