Hand holds up report cover that reads 'Telcos for all'Centre for Accessibility

In 2021, the Centre For Accessibility (CFA) Australia undertook research to improve the accessibility of websites and apps provided by the telecommunications sector.

The outcome in report form is the sum of Telstra, Optus, Belong, Amaysim and Vodafone individual audits and considers the digital accessibility of their consumer-based website and app content. The project aimed to achieve efficient and easier access for consumers with disability to plans, usage, billing, content and other data provided by telecommunications providers. Research with assistive technology users established the current state of accessibility with information provided to the telecommunications sector on how to remediate identified issues, achieve 'quick wins' and improve access.

See the Telcos for All report, video and media release: 

Telcos for All report

Telcos for All video, produced with some of the participating telcos.

Telcos for All media release 

 

Grant Round: 2020

Amount: $69,794