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Australian National University: School of Accounting and Business Information Systems

Project title: Competition and comparability in the consumer mobile telecommunications sector

Grant round: 2014

Grant: $30,806

The ANU's Research School of Accounting and Business Information Systems investigated the state of competition in the mobile telecommunications industry, taking into account ownership structures, product offerings, retail presence and other characteristics. It also examined the effectiveness of industry regulation.

The research includes a detailed study of the retail product offerings of service providers, with particular focus on Mobile Virtual Network Operators, to assist consumers in evaluating and selecting services.

In focus groups, consumers discussed their experiences and impressions of mobile telecoms providers and explained their reasons for selecting certain products over others.

A tip sheet to assist consumers in selecting plans was developed.

Project team: Alex Richardson, Greg Shailer

Download: pdfCompetition and comparability in the mobile phone market5.54 MB

Download: docxCompetition and comparability in the mobile phone market1.27 MB

Download: pdfTip Sheet - 5 knows before saying Yes349.52 KB

Download: docxTip Sheet - 5 knows before saying Yes58.38 KB