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Grant Projects

ACCAN administers an Independent Grants Scheme aimed to support consumer research and consumer representation that helps us achieve our strategic goals

What is Foxtel Play?

Foxtel Play is a subscription video on demand service provider that allows consumers to watch video entertainment online. Key information about this provider includes:

  • The service is operated by Foxtel, Australia’s largest pay television provider

  • The content is largely a selection of videos aired on Foxtel’s pay television service.

How can I join and play videos using Foxtel Play?

To join Foxtel Play, you will need a credit or debit card.

  1. Go to the Foxtel Play website

  2. Select the ‘Get your 2 week free trial now’ button

  3. Follow the on-screen prompts

Note: If you do not want to be charged for using the Foxtel service, you will need to cancel before the end of your 2-week free trial.

To watch Foxtel Play, you will need a device that is:

  • Connected to the internet

  • Capable of running a web browser or a Foxtel Play app

Devices can include:

  • Smart TV

  • Game console

  • Smartphone or tablet

  • Desktop or laptop computer

Specific information can be found on the Foxtel Play home page.

What accessibility features are common to playing videos online?

There are two main features that support the playback of online videos in an accessible way:

  • Captions: this is the text version of speech and other sound that can be provided on videos. Captions can be either open (which means the captions are always on) or closed (which allows the consumer to turn the captions on or off).

  • Audio description: this is when spoken narration is used to describe visual content. Narration is usually included between bits of dialogue and can be used to describe visual elements such as scenes, settings, actions and costumes.

In addition, the World Wide Web Consortium (W3C) has produced the Web Content Accessibility Guidelines (WCAG) 2.0 to make sure that creators of web and app content can include accessibility features such as captions, audio description and an accessible interface for assistive technology users. A simplified version of this standard is also available.

How accessible is Foxtel Play?

According to research conducted by Curtin University, Perth:

  • Closed captions are currently not available on this Foxtel service.

  • Audio described content is currently not available on this Foxtel service.

  • The website and apps on devices such as tablets are not entirely WCAG 2.0 compliant, meaning that some users are likely to experience difficulties in finding and playing video content with their assistive technologies.

What tips and tricks can I use to overcome the accessibility barriers on Foxtel Play?

Here are some tips and tricks provided by consumers that have used Foxtel Play to maximise your accessibility:

  • Try a different device: consumers have indicated that some platforms may be easier to use with assistive technologies than others. For example, if you are having difficulty with the website, the app on an Android-based tablet or an iOS device such as an iPad may work better with the device’s built-in accessibility features

  • Watch Foxtel pay television instead: the broadcast channels of Foxtel provide closed caption content, and as such this may be a better alternative than the streaming service if there are specific shows you enjoy that are only available on Foxtel.

Are there more accessible video on demand services available?

There are a number of different subscription video on demand services available to consumers, and these services offer different accessible content. With most services offering some form of free trial, it may be worth testing a service to determine which one works best for you. In addition to this tip sheet, Curtin University has also created tip sheets for Stan, Presto, Quickflix and Netflix Australia.

The video I want to play is not accessible. What can I do?

If you are unable to find or play a video due to accessibility issues, there are a number of steps you can take to voice your concerns. Please refer to the Video on Demand Subscription Services: Accessibility and Your Consumer Rights tip sheet created by Curtin University as part of this series or follow the links in the help section below.

Where can I get additional help and information?

For additional help regarding Foxtel Play, you can go to Foxtel Play Support. There are also opportunities for consumers to discuss service issues.

The operation of the Australian Communications Consumer Action Network is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.

 

What is Presto?

Presto is a subscription video on demand service provider that allows consumers to watch video entertainment online. Subscription options consist of just TV shows, just movies or both TV shows and movies. Key information about this provider includes:

  • Presto is operated as a joint venture between Foxtel and Seven West Media.

  • Presto features some streaming content from Foxtel as well as content from other sources.

  • Subscriptions are monthly and can be cancelled at any time.

  • Movie-only and TV show-only subscriptions are available for a cheaper price than a subscription to both movies and TV shows.

How can I join and play videos using Presto?

To join Presto, you will need a credit or debit card.

  1. Go to the Presto website

  2. Select the ‘Start the one month free trial now’ button

  3. Follow the on-screen prompts

Note: If you do not want to be charged for using Presto, you will need to cancel before the end of your one-month free trial.

To watch Presto, you will need a device that is:

  • Connected to the internet

  • Capable of running a web browser or a Presto app

Devices can include:

  • Smart TV

  • Game console

  • Smartphone or tablet

  • Desktop or laptop computer

Specific information can be found on the Presto Devices page

What accessibility features are common to playing videos online?

There are two main features that support the playback of online videos in an accessible way:

  • Captions: this is the text version of speech and other sound that can be provided on videos. Captions can be either open (which means the captions are always on) or closed (which allows the consumer to turn the captions on or off).

  • Audio description: this is when spoken narration is used to describe visual content. Narration is usually included between bits of dialogue and can be used to describe visual elements such as scenes, settings, actions and costumes.

In addition, the World Wide Web Consortium (W3C) has produced the Web Content Accessibility Guidelines (WCAG) 2.0 to make sure that creators of web and app content can include accessibility features such as captions, audio description and an accessible interface for assistive technology users. A simplified version of this standard is also available.

How accessible is Presto?

According to research conducted by Curtin University, Perth:

  • Closed captions are currently not available on Presto.

  • Audio described content is currently not available on Presto.

  • The website and apps on devices such as tablets are not entirely WCAG 2.0 compliant, meaning that some users are likely to experience difficulties in finding and playing video content with their assistive technologies.

What tips and tricks can I use to overcome the accessibility barriers on Presto?

Here are some tips and tricks provided by consumers that have used Presto to maximise your accessibility:

  • Try a different device: consumers have indicated that some platforms may be easier to use with assistive technologies than others. For example, if you are having difficulty with the website, the app on an Android-based tablet or an iOS device such as an iPad may work better with the device’s built-in accessibility features

  • Participate in Presto discussion forums to request closed captions: there are some discussions taking place by consumers requesting closed captions.

Are there more accessible video on demand services available?

There are a number of different subscription video on demand services available to consumers, and these services offer different accessible content. With most services offering some form of free trial, it may be worth testing a service to determine which one works best for you. In addition to this tip sheet, Curtin University has also created tip sheets for Netflix Australia, Stan, Quickflix and Foxtel Play.

The video I want to play is not accessible. What can I do?

If you are unable to find or play a video due to accessibility issues, there are a number of steps you can take to voice your concerns. Please refer to the Video on Demand Subscription Services: Accessibility and Your Consumer Rights tip sheet created by Curtin University as part of this series or follow the links in the help section below.

Where can I get additional help and information?

For additional help regarding Presto, you can go to the Presto Frequently Asked Questions (FAQ) and contact information page.
The operation of the Australian Communications Consumer Action Network is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.

 

Expressions of Interest - NOW OPEN

ACCAN is now calling for expressions of interest for two additional members to serve on its Independent Grants Panel.

If you would like to make an expression of interest please write a short statement (no longer than three pages) addressing the selection criteria and submit this with your curriculum vitae (CV) to This email address is being protected from spambots. You need JavaScript enabled to view it. by Tuesday 8 October 2019, 5pm AEDT.

The Panel assesses applications to ACCAN's Independent Grants Program and recommends the strongest to the ACCAN Board for funding. The Panel meet face-to-face to discuss proposals, with teleconferences, email discussion and separate reviews of grant applications in addition. Reimbursement of travel expenses and a sitting fee are available for face-to-face meetings.

MoneyMob Photograph MoneyMob Talkabout

Grant Round: 2019

Amount: $50,000

What happens after I make an application?

Once you submit an Expression of Interest application it will be assessed by the Independent Grants Panel against the criteria listed in the Guidelines.

All applicants will be notified according to the timeline in the Guidelines - this will be in April 2019. Unsuccessful applicants have two weeks to seek individual feedback on their application.

Successful applicants will be invited to submit a full application which will also be assessed by the Independent Grants Panel. Following the EOI stage, the panel might provide feedback on specific areas of your application to strengthen or develop. Full Applications will be assessed against the criteria listed in the Guidelines.

All Full Application applicants will be notified of the outcome in late June 2019. Unsuccessful applicants have two weeks to seek individual feedback on their application.

 Entering into a contract with ACCAN

If you are successful, you (if you are an individual applying with an ABN in your own name), or the organisation you work for, will enter into a formal agreement for the delivery of the project.

The Deed and Schedule below highlight the information required before the project can commence. Please review this, or send it to your legal team if you have one, to ensure you and/or your organisation are able to accept these conditions, should you be recommended for funding. Your award is granted based on the deliverables you stated in your application. You will be expected to deliver according to the outputs, milestones, timelines etc you indicated in your application. Payments are milestone-based, meaning you will be expected to show that you have delivered on the agreed milestone, prior to each payment being released. 

Download:docDeed and Schedule123.5 KB

Working with ACCAN

ACCAN considers itself a hands-on funder, deeply committed to getting the best out of the projects it funds. You will have regular meetings with ACCAN staff, usually a few weeks before significant milestones are due. ACCAN assigns a member of its Policy Team to each project, and encourages you to take advantage of ACCAN's consumer expertise. 

Acquitting an ACCAN grant

As part of your contract with ACCAN, all grantees are required to acquit the project on completion. This includes a statement that all funds were spent in accordance with the Deed. You are required to keep auditable records. 

Acquittal forms are completed via SmartyGrants, via the same account you used to submit your application. If you need help accessing your account, contact the ACCAN grants team: 

Phone: 02 9288 4000
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  
Or via the NRS

What is Quickflix?

Quickflix is a video on demand service provider that allows consumers to watch subscription or premium streaming video entertainment online. Key information about this provider includes:

  • Quickflix is one of Australia’s longest established video streaming companies.

  • The video streaming service can consist of either subscription service or a premium pay-as-you-go service.

  • Physical discs, such as Blu-ray and DVD titles, are also available for rent.

How can I join and play videos using Quickflix?

To join Quickflix, you will need a credit or debit card.

  1. Go to the Quickflix website

  2. Select the plan you wish to purchase.

  3. Follow the on-screen prompts.

In addition, searches for Quickflix in Google can reveal bonus offers. There are also offers on the Quickflix site.

To watch Quickflix, you will need a device that is:

  • Connected to the internet

  • Capable of running a web browser or a Quickflix app

Devices can include:

  • Smart TV

  • Game console

  • Streaming media player

  • Smartphone or tablet

  • Desktop or laptop computer

Specific information can be found on the Quickflix Device page.

What accessibility features are common to playing videos online?

There are two main features that support the playback of online videos in an accessible way:

  • Captions: this is the text version of speech and other sound that can be provided on videos. Captions can be either open (which means the captions are always on) or closed (which allows the consumer to turn the captions on or off).

  • Audio description: this is when spoken narration is used to describe visual content. Narration is usually included between bits of dialogue and can be used to describe visual elements such as scenes, settings, actions and costumes.

In addition, the World Wide Web Consortium (W3C) has produced the Web Content Accessibility Guidelines (WCAG) 2.0 to make sure that creators of web and app content can include accessibility features such as captions, audio description and an accessible interface for assistive technology users. A simplified version of this standard is also available.

How accessible is Quickflix?

According to research conducted by Curtin University, Perth:

  • Closed captions are available on some videos if the distributor provides it.

  • Audio description is not available.

  • The website and apps on devices such as tablets are not entirely WCAG 2.0 compliant, meaning that some users are likely to experience difficulties in finding and playing video content with their assistive technologies.

What tips and tricks can I use to overcome the accessibility barriers on Quickflix?

Here are some tips and tricks provided by consumers that have used Quickflix to maximise your accessibility:

  • Try a different device: consumers have indicated that some platforms may be easier to use with assistive technologies than others. For example, if you are having difficulty with the website, the app on an Android-based tablet or an iOS device such as an iPad may work better with the device’s built-in accessibility features

  • Use physical discs instead: due to Quickflix having limited captioned content and its difficulty in identifying accessible titles, it may be worth exploring Quickflix’s Blu-ray and DVD titles to locate the captioned or audio described movie you are seeking on a physical disc.

Are there more accessible video on demand services available?

There are a number of different subscription video on demand services available to consumers, and these services offer different accessible content. With most services offering some form of free trial, it may be worth testing a service to determine which one works best for you. In addition to this tip sheet, Curtin University has also created tip sheets for Netflix Australia, Stan, Presto and Foxtel Play.

The video I want to play is not accessible. What can I do?

If you are unable to find or play a video due to accessibility issues, there are a number of steps you can take to voice your concerns. Please refer to the Video on Demand Subscription Services: Accessibility and Your Consumer Rights tip sheet created by Curtin University as part of this series or follow the links in the help section below.

Where can I get additional help and information?

For additional help regarding Quickflix, you can go to:

The operation of the Australian Communications Consumer Action Network is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.

 

Deakin Spyware Cover Image for web

Deakin University, Alfred Deakin Institute for Citizenship and Globalisation

Grant round: 2017-18

Amount: $60,728

 The 2019 Round is now closed for Expressions of Interest. Our 2020 Round will launch early 2020.

For successful Expressions of Interest, please see information about the FULL APPLICATION stage below.

Step by step process

Step 1

Read the Guidelines, Policy Priorities and Strategic Plan.

Step 2

Create a rough draft of your project idea.

Step 3

Contact the grants team to review the idea and get advice on whether it is likely to be considered eligible.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call: 02 9288 4000

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service: www.relayservice.gov.au and ask to speak to a member of the grants team.

Step 4

Thoroughly plan out your project, then complete all the questions on the Expression of Interest online application formThis is via software called SmartyGrants. You will need to register for a SmartyGrants account if you don't already have one. 

Step 5

Submit your online application form by the due date stated in the Guidelines.

Late applications will not be accepted.

If your EOI application is successful you will be invited to submit a full application.

Full Application Stage

Successul 2019 Expressions of Interest will be contacted in April 2019 and invited to submit a Full Application through SmartyGrants. Applicants should use their existing login details from EOI stage to view the online application form. It can be useful to prepare your answers offline and share the document within your team - please download the Word version of the online application form for this purpose.

Download: docx2019 Full Application Stage form94.14 KB

Do NOT submit this sample form. Log on to SmartyGrants to submit the online form.

Full Applications stage will be open from Monday 15th April and close Friday 3rd May 2019 at 3pm AEST. We strongly encourage all Full Application stage applicants to consult the 2019 Guidelines and to contact the ACCAN Grants Team to discuss your application to ensure it is eligible and competitive. Please note that answers in the Full Application form do not have to match those given at EOI stage - applicants are able to change their answers to strengthen their applications by adding further detail, clarifying any areas, or changing approach; this also applies to the budget question as the requested amount can be adjusted.

Supporting documents

If the Assessment Panel needs more information such as annual reports or other documents, they will request it. They do not need to be uploaded at the time you make the application.

What should I put in the budget?

You are required to submit a budget with your application. You must think of all the income components from every source. You must think of, and reasonably estimate, each cost (expense) necessary for your project.

Income and expenditure need to add up to the same amount: you can't spend more than the project receives, and you can't spend less either.

Income

The income table is a summary of all other sources of funding you will be using for this project (e.g. if your organisation is contributing cash or in-kind support). If you have another grant for this project, show that grant in the list. Each source should be listed separately. Make sure your Total Income is the same amount as Total Expenditure. These two figures need to equal each other.

Expenses

In the expenses table, list all costs directly associated with the project. You may need to buy or rent equipment, fund a research worker, pay for travel, printing, or even room hire. Think through all the things you will need to make your project a success. If you have included in-kind in the income, then make sure you include it as part of the total expenditure. Expenditure is the list of things that are expended as part of the project.

Only include travel that is absolutely necessary for your project and this needs to be well justified. Simply presenting results at a conference is not sufficient justification as the activities must form an integral part of the project.

Will ACCAN fund overheads?

ACCAN won't fund overheads, such as administration levies, general office space and so on. We don’t cover normal operating costs for an organisation to do its business either. Check the complete list of exclusions in the Guidelines. The grant program funds clearly defined projects and project activity towards specific outputs.

We do cover all costs that are directly attributable to the project itself, e.g. project labour, project management, project accounting, or even office space and room hire if it can be justified as directly attributable to the project.

It all depends on how clearly the cost is related to the project - If you weren’t doing this project would the cost still exist? If yes, then we won’t cover it. Is it an arbitrary levy added by your organisation on top of the project? If yes, we won't cover it. We only cover costs for activities inside the project.

Do I include GST?

No. All amounts you put in the budget should exclude GST. If you are successful, GST will be paid in addition to the amount you apply for.

What the best applicants do

  • Ensure your project fits: Is it really a telecommunications project? Does it satisfy one of the listed priorities? Read the Guidelines well, and contact us to discuss your project idea.

  • Write in clear, simple English: avoid jargon and long-winded sentences. Say exactly what you're going to do. 

  • Be specific: Rather than "a large number of consumers will benefit" say "150 consumers in the Armidale community will access tailored digital literacy training programs."

  • Balance your budget: Income needs to equal expenditure. Include all cash and in-kind contributions. Be realistic about what time and resources you will need. This shows you have thought things through. 

  • Demonstrate that you understand the context for your project  - what gap are you filling in terms of the research and other work that already exists? Check other published work, including ACCAN's research, and government bodies such as communications regulators.

  • Clearly explain how your project differs from other related projects that exist. This is particularly important for projects involving cyber-safety and digital literacy training. This is because the Australian government and other not-for-profits are addressing these issues through various training programs. If you see a gap or a limitation to these resources, explain why and how your project is addressing a significant gap. Ensure you refer to the ACCAN resources already available. If you are developing new materials, how will they complement what's already 'out there'?

  • Clearly explain the future your project will have after our funding ceases. Do you expect the work to continue in any way? What provisions have you included in your planning to ensure this can happen?

  • Look through our previous grants projects to get a better understanding of what and who we fund.

Additional resources

Contact us

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call: 02 9288 4000 

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service: www.relayservice.gov.au and ask to speak to a member of the grants team.

What is Stan?

Stan is a subscription video on demand service provider that allows consumers to watch video entertainment online. Key information about this provider includes:

  • Stan is owned by StreamCo, a joint venture of Nine Entertainment Co. and Fairfax Media.

  • Stan produces some limited original content but most of its content is sourced from others.

  • Subscriptions are based on a 30-day cycle and can be cancelled at any time.

  • Stan allows you to play up to three videos on different devices at the same time.

How can I join and play videos using Stan?

To join Stan, you will need a credit or debit card:

  1. Go to the Stan website

  2. In the ‘30 day free trial’ section, enter your e-mail address in the box provided.

  3. Select the ‘Start your free trial’ button.

  4. Follow the on-screen prompts.

Note: If you do not want to be charged for using Stan, you will need to cancel before the end of your 30-day free trial.

To watch Stan, you will need a device that is:

  • Connected to the internet

  • Capable of running a web browser or a Stan app

Such devices can include:

  • Smart TV

  • Blu-ray player

  • Game console

  • Streaming media player

  • Smartphone or tablet

  • Desktop or laptop computer

Specific information can be found on the Stan Devices page.

What accessibility features are common to playing videos online?

There are two main features that support the playback of online videos in an accessible way:

  • Captions: this is the text version of speech and other sound that can be provided on videos. Captions can be either open (which means the captions are always on) or closed (which allows the consumer to turn the captions on or off).

  • Audio description: this is when spoken narration is used to describe visual content. Narration is usually included between bits of dialogue and can be used to describe visual elements such as scenes, settings, actions and costumes.

In addition, the World Wide Web Consortium (W3C) has produced the Web Content Accessibility Guidelines (WCAG) 2.0 to make sure that creators of web and app content can include accessibility features such as captions, audio description and an accessible interface for assistive technology users. A simplified version of this standard is also available.

How accessible is Stan?

According to research conducted by Curtin University, Perth:

  • Closed captions are available on some videos, first introduced in January 2016.

  • Audio description is not available.

  • The website and apps on devices such as tablets are not entirely WCAG 2.0 compliant, meaning that some users are likely to experience difficulties in finding and playing video content with their assistive technologies.

What tips and tricks can I use to overcome the accessibility barriers on Stan?

Here are some tips and tricks provided by consumers that have used Stan to maximise your accessibility:

  • Try a different device: consumers have indicated that some platforms may be easier to use with assistive technologies than others. For example, if you are having difficulty with the website, the app on an Android-based tablet or an iOS device such as an iPad may work better with the device’s built-in accessibility features.

  • Searching and ‘CC’: to find a video with closed captions, perform a video search and look for the ‘CC’ icon in the search results. If the ‘CC’ icon is present, the video has closed captions.

  • Enabling captions: captions can be turned on by selecting the ‘CC’ button on the video. This button will only display closed captions if they are available.

Are there more accessible video on demand services available?

There are a number of different subscription video on demand services available to consumers, and these services offer different accessible content. With most services offering some form of free trial, it may be worth testing a service to determine which one works best for you. In addition to this tip sheet, Curtin University has also created tip sheets for Netflix Australia, Presto, Quickflix and Foxtel Play.

The video I want to play is not accessible. What can I do?

If you are unable to find or play a video due to accessibility issues, there are a number of steps you can take to voice your concerns. Please refer to the Video on Demand Subscription Services: Accessibility and Your Consumer Rights tip sheet created by Curtin University as part of this series or follow the links in the help section below.

Where can I get additional help and information?

For additional help regarding Stan, you can go to:

The operation of the Australian Communications Consumer Action Network is made possible by funding provided by the Commonwealth of Australia under section 593 of the Telecommunications Act 1997. This funding is recovered from charges on telecommunications carriers.

 

overhead view of farmers sitting & standing, chatting. Screen in front of them.

James Cook University, Cairns Institute

Grant round: 2017-18

Amount: $36,000

 

Deakin2019  IoT 01Deakin University

Grant Round: 2019

Amount: $76,195

We will be launching the next Round early in 2020 and the website will be updated with the new Guidelines etc closer to then.

In the meantime, have a look at the 2019 Round information below. It will serve as a helpful guide on how the ACCAN Grants Program operates.

What's changed?

ACCAN is committed to best serving telecommunications consumers by administering a high quality Grants Program that is responsive to consumer needs. A number of changes have been made in the  2019 Guidelines, which we hope will better reflect the time and effort taken to apply for grants: 

  1. Two-stage applications 

    1. We are introducing an Expressions of Interest (EOI) stage via a shortened application form. EOIs showing potential will receive feedback and/or questions to address, and be invited to make a full application for a grant. Both EOIs and full applications will be judged by the Independent Grants Panel according to the Program's assessment process which is competitive, merit-based and guided by assessment criteria. It is expected that only the top applications will progress through each stage. 

  2. Two streams

    1. Research Stream 

      1. Applications in this stream are for consumer-focussed research;
      2. Applicants may be from any sector (eg. industry, academia, community);
      3. Applications may be for projects of up to $100,000 value, or up to $50,000 value
      4. Applications over $50,000 may be for projects up to 2 years duration;
      5. Applications under $50,000 may be for projects up to 1 year duration.

    2. Education and Representation Stream

      1. Applications in this stream are for work that is predominantly consumer education and/or representation focussed;
      2. The lead applicant must be from the community sector, or demonstrate strong community partnership;
      3. The project uses, or supplements, existing ACCAN resources;
      4. Applications may be for projects of any value up to $50,000;
      5. Applications may be for projects of any duration up to 1 year.

  3. Existing projects can apply for follow on work

    1. If you are a current grantee and have demonstrated exceptional competency in delivering agreed outcomes, you will have the opportunity to apply for follow-on funding. This means that if you have an idea for an extended stage of your current project which builds on the outcomes of your existing work, you may request funding for a second term. You will need to follow the same Guidelines as new applicants. 

2019 Round Guidelines

Consult the Guidelines for everything you need to know about how the ACCAN Grants Program works, including eligibility, how to apply, the timeline and what to expect. These guidelines contain the rules for the Program and the assessment approach.

2019 Guidelines are available below:

Download: pdf2019 Guidelines (PDF)957.09 KB

Download: doc2019 Guidelines (Word)265 KB

2019 Round Priority Themes

It is critical that applications are framed in terms of a specific consumer problem and describe how the project addresses that problem. Projects focussing on one of the below consumer issues will be prioritised, as per Selection Criteria. Priorities have been formulated in consultation with ACCAN's stakeholders. 

Priority Theme 1 - Consumer privacy and security, especially in relation to the Internet of Things (IOT)

Priority Theme 2 - Access to communications in regional, rurual, and remote communities, including indigenous communities

Priority Theme 3 - Emerging technologies, for example, Accessibility for people with disabilities using Artificial Intelligence (AI)

Other topics which can demonstrate direct alignment with ACCAN's strategic plan may also be considered.

2019 Round Timeline

Expressions of Interest round opens  Monday 4th Mar 2019
Expressions of Interest round closes Friday 22nd Mar 2019, 3pm AEDT
Full application round opens
(for invited applicants only)
Monday 15th April 2019
Full application round closes Friday 3rd May 2019
Applications reviewed by the Independent Panel May 2019
All applicants notified of outcomes Jun 2019
Opportunity to seek feedback from ACCAN on unsuccessful applications TWO weeks from the date of notification
Funded projects begin 1 July 2019
Funded projects completed Prior to
30 June 2021

 

 

 

 

 

 

 

 

Who can apply?

Eligible projects come from a range of applicants, such as individual researchers, community organisations, local councils and universities – all you need is an ABN and some great ideas. Check our website to see previous grant recipients. We strongly encourage partnerships, so if you're interested in a partnership with industry, a community organisation or university, get in touch with us as we may be able to make an introduction.

What is eligible?

Eligible projects address telecommunications consumer issues. A telecommunications consumer issue is one that is systemic, persistent and generally widespread, affecting consumers in their use of telecommunications and internet services. The issue could be something that affects the general public or it might be an issue affecting a particular part of the community such as children, older people, or people with disabilities, but preferably one where multiple sectors would benefit from a solution.

It could be something that results in rip-offs or people getting into debt over their phone or internet usage. Or you may be studying the regulatory space for telecommunications services in Australia. These are just some examples. Whatever your project, it fills an identified gap and improves telecommunications goods or services for Australian consumers. 

Make sure you have a look at ACCAN's strategic plan, our policy priorities and website before applying.

What won't get funded?

We often see applications which use apps, websites or other technologies to benefit Australian consumers in some other way eg. to improve their health, educate them about community services, or deliver arts or wellbeing programs to Australians in need. While these are all worthwhile projects, they do NOT fall within ACCAN's remit and would be deemed ineligible under the ACCAN Grants Program.  Your project needs to demonstrate outcomes for telecommunications consumers.

Questions to ask yourself include:

  1. How does my project improve the purchase or use of phone and internet services in Australia?
  2. What are the outcomes for the telecommunications sector? Is my project directed at telcos, telecommunications regulators, government or consumers with regards to their telecommunications use?
    1.  If so, then your project is likely within scope. If your aim is to improve other sectors, then your project is ineligible.

 

ACCAN's scope generally does NOT include content, unless that content is related to telecommunications eg. phone plans, billing, privacy of telco contracts, consumer rights with regard to phone or internet services.

If you're unsure if your project fits our Program, or even if you're sure it does, talk to us. If you give us enough time, we may even be able to provide feedback on application drafts. 

For the full list of eligibility criteria, see the Guidelines. 

Will ACCAN fund overheads?

ACCAN won't fund overheads, such as administration levies, general office space and so on. We don’t cover normal operating costs for an organisation to do its business either. The grant program funds clearly defined projects and project activity towards specific outputs.

We do cover all costs that are directly attributable to the project itself, e.g. project labour, project management, project accounting, or even office space and room hire if it can be justified as directly attributable to the project.

It all depends on how clearly the cost is related to the project - If you weren’t doing this project would the cost still exist? If yes, then we won’t cover it. Is it an arbitrary levy added by your organisation on top of the project? If yes, we won't cover it. We only cover costs for activities inside the project.

Contact us

We strongly encourage prospective applicants to phone or email ACCAN's grants team to discuss your project idea. Remember, applications are assessed independently, so we are able to help you develop your idea and hone it appropriately for the ACCAN Program. We're also available for any other questions you might have about ACCAN Grants. 

Phone: 02 9288 4000
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Or contact us via the NRS.