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Latest News

App traps: ACCAN calls on ACCC to take action on “free” games

Peak telecommunications consumer body ACCAN is calling on the ACCC to take action on apps that advertise as free but aggressively encourage or require in-app purchases to keep playing.

Read more: App traps: ACCAN calls on ACCC to take action on “free” games

Registrations open for M-Enabling Australasia 2013

Registrations are now open for the M-Enabling Australasia 2013 conference and showcase being held in Sydney on 14th and 15th August. This international event will feature a stellar line up of speakers and showcase new products and services that enable people with disability and older people to make the most of mobile technologies.

Read more: Registrations open for M-Enabling Australasia 2013

NBN Performance Standards needed

ACCAN argued that work on NBN performance standards is urgently required at the NBN Joint Committee hearing on Friday 19th April in Sydney. The NBN Joint Committee comes together every six months to inquire into the NBN rollout and is comprised of 16 parliamentary members including Rob Oakeshott MP, Malcolm Turnbull MP and Senator Scott Ludlam, among others.

Read more: NBN Performance Standards needed

Not ‘appy with mobile coverage? Phone Rights will help

The peak telecommunications consumer advocacy group, ACCAN, is today launching a free smartphone app that will allow mobile phone customers to test their reception and log where and when they are experiencing call dropouts, delayed text messages and slow internet so they can make a complaint to their provider.

Read more: Not ‘appy with mobile coverage? Phone Rights will help

Call for Silent Line submissions

Australian consumers must currently pay a monthly fee of $2.93 or more to make sure that their phone number won't be released by directory assistance or be made available in the White Pages. The fee effectively charges people for their privacy and is a particular problem for low-income consumers and victims of crime, harassment or violence. ACCAN's position is that the fee should be removed for all consumers.

Read more: Call for Silent Line submissions