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New report on ACMA enforcement shows need for greater information
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Better public information on regulator enforcement is required, according to a new report published by the Centre for Media Transition.
The Centre, an interdisciplinary research unit within the University of Technology Sydney, published The Enforcement of Telecommunications Consumer Protections report, detailing the enforcement actions undertaken by the Australian Communications and Media Authority (ACMA) from January 2010 to June 2023 to ensure compliance with consumer protections.
Read more: New report on ACMA enforcement shows need for greater information
Quick guide to the Financial Hardship Standard
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A guide for consumers
The telecommunications regulator, the ACMA, has developed a new regulation called the Telecommunications (Financial Hardship) Industry Standard (the FH standard), which builds upon protections in the existing Telecommunications Consumer Protections Code (TCP Code). The FH Standard will commence on March 29, and compliance is mandatory.
Read more: Quick guide to the Financial Hardship Standard
Write comment (0 Comments)Consumers welcome Industry Working Group to ensure safe shutdown of 3G networks
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The Australian Communications Consumer Action Network (ACCAN) welcomes the establishment of an industry working group by the Minister for Communications, the Hon Michelle Rowland MP, to ensure the planned switchover from 3G to 4G happens in a safe way.
The working group will include representatives from Telstra, Optus, Vodafone/TPG and the Australian Mobile Telecommunications Association, with the Department of Infrastructure. Transport, Regional Development, Communications and the Arts participating with an observer status.
Read more: Consumers welcome Industry Working Group to ensure safe shutdown of 3G networks