Talking Telco: Helpful consumer guides on internet, mobile, home phone, and more
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ACCAN recently submitted to the Australian Competition and Consumer Commission’s (ACCC) Digital Platform Services Inquiry – September 2024 report revisiting general search services issues paper.
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The Board of the Australian Communications Consumer Action Network (ACCAN) today announced the appointment of Ms Carol Bennett as Chief Executive Officer for the organisation with effect from 8 July 2024.
Carol is a highly respected leader with a remarkable track record of delivering positive change for consumers and communities in all her previous CEO roles. She has outstanding expertise in strategic decision-making, communications, advocacy, stakeholder management, financial performance, collaboration building, government relations and corporate governance.
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Better public information on regulator enforcement is required, according to a new report published by the Centre for Media Transition.
The Centre, an interdisciplinary research unit within the University of Technology Sydney, published The Enforcement of Telecommunications Consumer Protections report, detailing the enforcement actions undertaken by the Australian Communications and Media Authority (ACMA) from January 2010 to June 2023 to ensure compliance with consumer protections.
Read more: New report on ACMA enforcement shows need for greater information